Information we may collect
When you submit the site-visit form, the website may collect your name, phone number, selected service, property type, preferred visit date and time, Hyderabad area, and any notes you provide.
To understand where an enquiry came from, the website may also record the source page, landing page, referring page, pricing or package selected, campaign parameters such as UTM source or campaign, a session identifier, page title, page URL, and basic browser information.
How the information is used
- To contact you about the requested service and schedule a site visit.
- To prepare for the enquiry by understanding the service, location and timing requested.
- To maintain enquiry and customer-service records.
- To measure which website pages, service links and campaigns generate useful enquiries.
- To improve website usability, content and advertising effectiveness.
Website services involved
Enquiry details may be saved in Firestore so Red Home Services can manage and respond to the request.
Analytics events may record page visits, service-link clicks, contact actions and successful enquiry submissions.
Meta Pixel may record page views and conversion actions such as successful leads, calls or WhatsApp clicks for advertising measurement.
When you choose WhatsApp or submit the form, WhatsApp may open with the enquiry details. WhatsApp then handles information under its own terms and privacy practices.
Cookies and browser storage
Google Analytics and Meta Pixel may use cookies or similar technologies. The website also uses session storage to remember the landing page, campaign parameters, selected pricing package and enquiry entry point during your browsing session.
You can restrict cookies through your browser settings. Blocking analytics or advertising technologies may reduce measurement accuracy but should not prevent you from calling, emailing or using WhatsApp.
Retention and protection
Enquiry information is retained only for as long as reasonably needed to respond, maintain business records, support service follow-up, resolve disputes, and meet applicable legal or operational requirements. Red Home Services takes reasonable steps to limit access to enquiry records.
Your choices
You may ask Red Home Services to correct or delete enquiry information that is no longer needed, subject to legitimate record-keeping or legal requirements. You may also contact us without using the website form by calling or emailing directly.
Contact about privacy
For a question or request about your information, email care@redhomes.in or call +91 8090944682.